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Frequently Asked Questions

1.

I am a member, how do I attend a live Zoom class? 

 

Go to the ‘Live Streaming Classes’ tab and select the class you wish to attend, you will be directed to the next available class date. Once you are booked on, you should receive a booking confirming email containing the Zoom Link. I suggest arriving 5 minutes prior to the specified class time. 

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Zoom links of upcoming classes also appear in your 'Membership' section.

2.

I am not a member, how do I attend a live zoom class? 

 

As above. Once the class is selected, you will be taken through a PayPal payment process. Once you are booked on, you should receive a booking confirming email containing the Zoom Link. I suggest arriving 5 minutes prior to the specified class time. 

3.

I cannot attend the Zoom class I booked, now what? 

 

Both members and non-members have the option to reschedule and can cancel up to 2 hours before the class starts. For non-members who cancel within the cancellation window, you can be issued a refund. Refunds are processed manually so there may be a slight wait no more than 48 hours for me to issue the refund via PayPal. 

4.

How do I partake in a class from the video library? 

 

Only members can access the video library. Go to the Videos page to select the channel you wish to view. Ensure you have your props and class meets your capability criteria. 

5.

I am not a member, can I access the video library? 

 

Only subscribed members have access to the library.

Anyone can be a member

6.

Do I need equipment for class? 

 

Yes I recommend the following props which we might use. 

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  • 2 Yoga bricks/blocks 

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  • A Pilates mini ball

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  • Long length resistance band/theraband

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  • Yoga strap 

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  • A pair of weights 0.5 - 2kg is recommended 

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  • Blanket or towel

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  • Wall Space 

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  • Chair 

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  • 1-2kg ankle weights 

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