F.A.Q Frequently Asked Questions

1.

I am a member, how do I attend a live Zoom class? 

 

Go to the ‘Live Streaming Classes’ tab and select the class you wish to attend from the calendar. Once you are booked on, you should receive a booking confirming email containing the Zoom Link. I suggest arriving 5 minutes prior to the specified class time. 

2.

I am not a member, how do I attend a live zoom class? 

 

Go to the ‘Live Streaming Classes’ tab and select the class you wish to attend from the calendar. You will be taken through the PayPal payment process. Once you are booked on, you should receive a booking confirming email containing the Zoom Link. I suggest arriving 5 minutes prior to the specified class time. 

3.

I cannot attend the Zoom class I booked, now what? 

 

Both members and non-members have the option to reschedule and can cancel up to 2 hours before the class starts. For non-members who cancel within the cancellation window, you can be issued a refund. Refunds are processed manually so there may be a slight wait no more than 24 hours for me to issue the refund via PayPal. 

4.

How do I partake in a class from the video library? 

 

Go to the ‘Video Library’ tab where you can select ‘categories’. Select a video that takes your fancy and read the class description. You will find the class description is the top right corner of the video and is marked with a white ‘i’ for ‘information’. 

5.

I am not a member, can I access the video library? 

 

Only subscribed members have access to the library.

Anyone can be a member

6.

Do I need equipment for class? 

 

Yes I recommend the following props which we might use. 

 

  • 2 Yoga bricks/blocks 

  • A Pilates mini ball

  • A Resistance band/theraband

  • Yoga strap 

  • A pair of weights 0.5 - 1.5kg is recommended 

  • Blanket or towel